Privacy Policy

Greentick Trading LLC operates ForexIPS™, a quantitative research platform (the "Platform"). This Privacy Policy explains the personal information Greentick Trading LLC collects, how it is used and disclosed, how long it is retained, and the privacy rights that may be available to you. The Platform is offered only to users in the United States.

Greentick Trading LLC does not sell personal information, use it for targeted advertising, or share it for cross-context behavioral advertising.

1. Personal information collected

Greentick Trading LLC collects personal information from you, your browser or device, its payment processor, and your use of the Platform.

Account information

Greentick Trading LLC collects your email address, internal account identifier, authentication records, and session information. An account-level name, postal address, or telephone number is not required.

Billing and subscription information

Payments are processed by a third-party payment processor, which collects payment methods, billing details, transaction information, and fraud-prevention information under its own privacy policy.

Greentick Trading LLC receives and processes subscription and transaction records from its payment processor, including your account email, selected plan, billing interval, transaction amounts and status, subscription and cancellation dates, checkout acknowledgments, and billing contact details included in payment notifications. Greentick Trading LLC does not receive or store full payment-card numbers.

Policy-acceptance information

When you accept the policies or material billing terms, Greentick Trading LLC records the policy version, acceptance timestamp, acceptance source, accepted terms, relevant transaction details, and associated network or device metadata (such as IP address and browser user-agent, or derived representations thereof).

Product usage information

Greentick Trading LLC maintains query-credit balances, records of credit grants and spending, and aggregate query-attempt counters used for metering, abuse prevention, and dispute resolution. Query selections are processed to provide requested results.

Device, request, and analytics information

Greentick Trading LLC and its hosting and analytics provider process information such as IP address, User-Agent, requested page, approximate location (such as country), referring page, device or browser information, and page-view information. Approximate location is used to restrict access to the United States, and IP address is used to limit excessive requests.

Limited events relating to account registration and checkout are also recorded. Advertising analytics are not used.

Communications information

When transactional messages are sent, Greentick Trading LLC processes your email address, message contents, delivery information, and timestamps showing when receipts or renewal reminders were sent.

2. How personal information is used

Greentick Trading LLC uses personal information to:

• Create, authenticate, secure, and administer accounts.
• Provide Platform features and requested results.
• Process payments and manage subscriptions.
• Maintain query-credit balances and fair-use limits.
• Send authentication messages, receipts, renewal reminders, and other service communications.
• Document acceptance of policies and billing terms.
• Prevent fraud, abuse, unauthorized access, and unauthorized redistribution.
• Investigate disputes and enforce agreements.
• Understand basic Platform usage and improve reliability.
• Restrict access to users located in the United States.
• Comply with applicable law and protect legal rights and safety.

Account-identifying markers (such as your account email) may be embedded in Platform outputs to deter and trace unauthorized redistribution.

3. Cookies and similar technologies

The Platform uses essential cookies for authentication, session management, security, and documenting sign-up policy acceptance. These cookies are necessary for requested Platform functions and are not used for advertising.

The hosting provider may use essential technologies for request routing, security, and abuse prevention. The payment processor may set cookies when you visit its hosted checkout or billing pages.

Greentick Trading LLC does not use third-party advertising technology to track your activity across unrelated websites or services.

Because Greentick Trading LLC does not sell personal information or use it for targeted advertising, browser signals such as Do Not Track or Global Privacy Control do not change these practices.

4. How personal information is disclosed

Greentick Trading LLC discloses personal information to the following categories of service providers:

• Hosting and analytics providers: Request, device, page-view, log, and limited event information needed to host, secure, and measure the Platform.
• Authentication and database providers: Account email, authentication information, subscription records, usage records, and policy-acceptance records needed for authentication, data storage, and sending sign-in emails.
• Payment processors: Account, billing, subscription, transaction, and checkout information.
• Email-delivery providers: Email address, message contents, and delivery information.

Information may also be disclosed when reasonably necessary to comply with law, respond to lawful legal process, prevent fraud or abuse, enforce agreements, complete a business transfer, or protect legal rights, property, and safety.

Greentick Trading LLC does not sell personal information or disclose it for targeted or cross-context behavioral advertising.

5. Data retention

Greentick Trading LLC retains personal information only while reasonably necessary for the purposes described in this Policy.

Retention is determined by:

• Whether your account or subscription remains active.
• The time needed to provide requested services.
• Applicable tax, accounting, and recordkeeping requirements.
• Relevant statutes of limitation.
• The need to prevent fraud, resolve disputes, defend payment claims, or enforce agreements.
• Applicable legal process or regulatory requirements.

Account and authentication information is generally retained while the account remains active. Billing, subscription, policy-acceptance, query-credit, and transactional email records may be retained after account closure when one or more of the criteria above continue to apply.

When personal information is no longer reasonably necessary under these criteria, it may be deleted or de-identified. Service providers may retain information according to their own legal and operational requirements.

6. Your privacy rights

You may request access to, correction of, or deletion of personal information maintained about you by emailing support@greenticktrading.com from the email address associated with your account. Greentick Trading LLC may request information reasonably necessary to verify your identity and will respond as required by applicable law.

Some information may be retained where permitted or required for tax, accounting, fraud prevention, security, dispute resolution, or other legal purposes.

7. Children's privacy

The Platform is intended only for individuals 18 or older.

Greentick Trading LLC does not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to the Platform, contact support@greenticktrading.com.

8. Changes to this Policy

Greentick Trading LLC may update this Privacy Policy as its practices or legal obligations change. The revised Policy will be posted with an updated effective or last-updated date, and additional notice will be provided when required by law.

9. Contact

For privacy questions, requests, or appeals, contact: support@greenticktrading.com