Privacy Policy

Greentick Trading LLC ("we," "our," or "us") operates a quantitative research platform marketed under the brand ForexIPS™ (Forex Indicator Performance Studies) (the "Platform"), which relies on a small set of essential service providers and collects only the data needed to run your account, process payments, and audit acceptance of our policies. This Privacy Policy describes what we collect, how it is used, who it is shared with, and how it relates to our Terms of Use.

Greentick Trading LLC does not sell or share your personal information. We do not disclose your personal information for monetary or other valuable consideration, and we do not share it for cross-context behavioral advertising.

1. Data we collect

Greentick Trading LLC collects strictly the information necessary to operate the Platform, process payments, audit acceptance of our policies, and enforce our Terms of Use. The data we collect consists of:

• Account email address. The email you provide at sign-up. We do not collect or store your name, postal address, or telephone number at the account level.
• Billing and payment data. Stripe processes your payment method and stores card details on our behalf. We receive only your Stripe customer ID, subscription ID, subscription status, and current period dates. We do not receive or store full card numbers.
• Legal acceptance records. When you accept the Trading Disclaimer, Terms of Use, Privacy Policy, and No-Refund Policy at sign-up, when you re-accept updated policies, or when you complete checkout, we record the IP address and User-Agent associated with that acceptance event, the policy version accepted, the timestamp, and (for checkout) the Stripe session identifier. IP and User-Agent are captured only at these acceptance events, not on every request.
• Product usage records. The strategy, granularity, pair, indicator, sort, and row-size parameters of each query you submit, together with an append-only ledger of query credit grants and spends. This data is used to operate the metered access model and to provide an audit trail in the event of a payment dispute.
• Subscription operational records. The timestamp at which we send each renewal reminder and acknowledgment receipt is stored alongside your subscription row, so that we do not double-send and so that we can demonstrate compliance with state automatic-renewal laws if required.

The email associated with your account is also rendered as a visible watermark over the results display area of the Platform. In the event that proprietary outputs, screenshots, or copied data are discovered in unauthorized locations, this watermark may be used to identify the originating account.

2. Cookies and similar technologies

The cookies the Platform itself sets on your browser are the two described below. Additional cookies may be set by the infrastructure providers that host the site or by the third-party pages we redirect you to; those are governed by the respective providers' privacy policies and are summarized after the list.

• Authentication cookies. Set by our authentication provider, Supabase. These cookies are typically prefixed sb- and end in -auth-token (the exact name is set by the Supabase library and may change between versions). They are HttpOnly, Secure, SameSite=Lax, and are rotated automatically as your session refreshes. They keep you signed in across requests and are deleted when you sign out.
• Legal-acceptance intent cookie. A short-lived signed cookie (named gtt_legal_intent, lifetime approximately twenty-four hours, HttpOnly and Secure) is set during sign-up so that the IP address and User-Agent recorded at the moment you ticked the policy checkboxes can be tied back to the resulting authenticated session when you click your magic-link email.

Hosting platform (Vercel).The Platform is served by Vercel, which may set its own platform cookies on your browser for purposes such as load balancing, sticky-session routing, deployment protection, and basic abuse prevention. These cookies are configured by Vercel as the hosting provider and are governed by Vercel's privacy policy.

Stripe Checkout and Billing Portal.We do not embed Stripe's client-side scripts on this site; instead, we redirect you to Stripe-hosted pages for checkout and for the billing portal. Cookies set by Stripe on those pages (including cookies Stripe uses for fraud prevention, session management, and its own analytics) are governed by Stripe's own privacy policy.

Do Not Track.The Platform does not respond to Do Not Track ("DNT") browser signals, because there is no industry consensus on how to honor them.

3. Third-party service providers (subprocessors)

Greentick Trading LLC does not sell, lease, or commercially distribute personally identifiable information to third-party data brokers, advertising networks, or marketing agencies.

We rely on a small set of essential subprocessors that operate under their own terms and privacy policies. Each receives only the data needed to perform the function listed below:

• Vercel — application hosting and request serving. Receives standard request metadata (IP address, User-Agent, path) for the purpose of serving the Platform.
• Supabase — authentication (passwordless magic-link email sign-in) and the PostgreSQL database that stores your account email, subscription record, query credit ledger, and legal acceptance records.
• Stripe — payment processing, subscription billing, hosted checkout, and the customer billing portal. Stripe stores your payment method and transaction history under its own privacy policy.
• Resend — transactional email delivery provider used to send acknowledgment receipts after checkout and renewal reminders before each annual auto-renewal. Receives your account email address and the contents of those messages.

International data transfers

Vercel, Supabase, Stripe, and Resend are global service providers. Personal data submitted to the Platform may be processed, stored, or transmitted in the United States or in other countries where these subprocessors operate infrastructure. By using the Platform, you acknowledge that your data may be transferred to and processed in jurisdictions outside your state or country of residence and that those jurisdictions may have data-protection rules different from your own.

4. Legal disclosure

Greentick Trading LLC reserves the right to disclose user data— including account identity, billing records, IP addresses, and legal acceptance records—if required to do so by a valid subpoena, court order, or formal legal request from a recognized law enforcement or financial regulatory agency (such as the Commodity Futures Trading Commission (CFTC), Securities and Exchange Commission (SEC), or relevant state authorities), or where we believe disclosure is reasonably necessary to protect the rights, property, or safety of Greentick Trading LLC, our users, or the public.

5. State privacy rights

This Section describes the rights residents of certain U.S. states have under their state privacy laws and how to exercise them. These rights apply to the extent the relevant law applies to Greentick Trading LLC and to your personal information.

We do not sell or share personal information

Greentick Trading LLC does not sell personal information for monetary or other valuable consideration and does not sharepersonal information for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act / California Privacy Rights Act ("CCPA/CPRA"), the Virginia Consumer Data Protection Act ("VCDPA"), the Connecticut Data Privacy Act ("CTDPA"), the Colorado Privacy Act ("CPA"), the Utah Consumer Privacy Act ("UCPA"), the Texas Data Privacy and Security Act ("TDPSA"), and similar state laws. Because we do not sell or share, the right to opt out of sale or sharing is not applicable in practice; we honor the underlying right by not engaging in those activities at all.

Notice at collection (CCPA)

The categories of personal information we collect, the purposes of collection, and the retention period are summarized below. We do not collect any of the "sensitive personal information" categories enumerated by the CCPA (such as government identifiers, precise geolocation, account credentials for other services, contents of mail or messages, biometric data, or health, racial, religious, sexual-orientation, union, or genetic information).

• Identifiers (account email address) — used to authenticate you, to deliver service-related and renewal emails, and to enforce account-level access. Retained while the account is active and for up to seven (7) years after closure for billing-dispute and audit purposes.
• Commercial information (Stripe customer ID, subscription status, period dates, invoice ids) — used to operate billing and metered access. Retained for up to seven (7) years after the related transaction.
• Internet or other electronic activity (IP address and User-Agent at policy-acceptance events) — used to evidence acceptance of our policies and to support chargeback defense. Retained for up to seven (7) years.
• Inferences and product usage (query parameters and credit ledger) — used to operate the metered access model and provide a usage audit trail. Retained for up to seven (7) years.

Your rights

Subject to the requirements of applicable law and verification of your identity, you have the right to:

• Know / access the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with which we share it.
• Correct inaccurate personal information that we maintain about you.
• Delete personal information we have collected from you, subject to legal exceptions (for example, we may retain billing and acceptance records to satisfy tax, audit, anti-fraud, and chargeback-defense obligations).
• Data portability: receive a copy of your personal information in a portable, machine-readable format, where required by applicable state law.
• Opt out of sale or sharing. Not applicable in practice — we do not sell or share personal information.
• Limit the use of sensitive personal information. Not applicable in practice — we do not collect sensitive personal information as defined by the CCPA.
• Non-discrimination. We will not deny service, charge a different price, or provide a different level of service because you exercised any of these rights.
• Appeal a decision to deny your request, in states (such as Virginia, Colorado, and Connecticut) that provide an appeal right.

How to submit a request

To submit a privacy request, email support@greenticktrading.com with the subject line "Privacy Request". State the right you wish to exercise and include the email address associated with your account so we can verify your identity. We will respond within forty-five (45) days. We may extend that period by an additional forty-five (45) days where reasonably necessary, and will notify you of any extension and the reason for it.

Authorized agents

California consumers may use an authorized agent to submit a request. We may require the agent to provide written authorization signed by you, and we may require you to verify your identity directly with us before responding to the agent's request, as permitted by the CCPA.

6. Children's privacy

The Platform is intended for adults aged eighteen (18) or older. The Platform is not directed to children under thirteen (13), and Greentick Trading LLC does not knowingly collect personal information from anyone under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete it. Parents or guardians who believe a child under 13 has provided personal information to the Platform may email support@greenticktrading.com.

7. Data retention

We retain account email and authentication records for as long as your account is active. After account closure, we retain billing, subscription, query-credit ledger, and legal-acceptance records (including the IP address, User-Agent, policy version, timestamp, and Stripe session identifier captured at each acceptance event) for up to seven (7) years to satisfy tax, audit, dispute-resolution, and chargeback-defense obligations, or longer where required by law, court order, or ongoing legal proceeding. We may delete records earlier where retention is no longer necessary and is not otherwise legally required.

8. Contact information and legal notices

For privacy inquiries, data requests, or questions regarding this policy, please contact our designated support team at: support@greenticktrading.com

Support email use and handling. The support@greenticktrading.com address is provided for active paid subscribers for routine customer support, technical assistance, and billing inquiries. Emails from individuals who are not active paid subscribers requesting general support, sales conversations, partnership outreach, press inquiries, or any matter unrelated to the carve-outs below will not be processed and will not receive a response.

Statutory and consumer-protection carve-outs. Notwithstanding the foregoing, the following categories of email are accepted from any individual whose personal information Greentick Trading LLC holds or whose acceptance of the Terms of Use is on record, regardless of subscription status, and will be processed in accordance with applicable law and the policies referenced: (i) privacy requestssubmitted with the subject line "Privacy Request" under Section 5 of this Policy; (ii) arbitration opt-out notices submitted with the subject line "Arbitration Opt-Out" under Section 12 of the Terms of Use; and (iii) subscription cancellation requestssubmitted with the subject line "Cancel Subscription", sent from the email address associated with the account, in which case Greentick Trading LLC will cancel auto-renewal on the user's behalf and confirm the cancellation by reply email. An email lacking the required exact subject line for a given carve-out, or sent from an email address other than the account email in the case of a cancellation request, will be treated as a routine support inquiry and may not be honored as a statutory submission.

Security rule for inbound email. For information-security reasons, Greentick Trading LLC will ignore attachments, embedded images, inline images, hyperlinks, QR codes, and other non-textual or active content in inbound email. Please include all information necessary to identify your account and to describe your request as plain text in the body of the message. Greentick Trading LLC is not obligated to follow links to external file-share services, cloud-drive links, or third-party portals contained in inbound email.

Business and legal-notice address:

Greentick Trading LLC
7901 4th St N, Ste 300
St. Petersburg, FL 33702

The address above is both the company's principal business address and the address of its registered agent of record in the State of Florida. All formal legal notices, subpoenas, and service of process regarding data records or privacy claims must be directed to this address and must not be transmitted via generalized corporate email.